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Thank you for making available through local advertisers, an excellent map of DeKalb Co., IL. I use it frequently and have used the information from the ads as well. I also travel frequently in McHenry Co., IL. also, have you made maps for them as well? If so, could you provide me with the information as too who I might contact to obtain some of them? Thank you for an excellent product.

Mr. Williams, DeKalb Co., IL

Madison County Chamber of Commerce recently released this letter to their members.

Madison County Chamber of Commerce

Kim, Have you seen the maps yet?

Karen, I saw them late yesterday and they look great! Thanks again for your hard work. Everyone I talked with thinks they are fabulous!

Ms. Booth, Fluvanna, VA

As a long time, and happy, client of Universal Advertising, I want to express my delight in the consistent quality of their local maps. My customers are thrilled when I point out various routes and mark their maps to help them navigate the area while they explore. In many cases it encourages them to enjoy more of our great little city here on the coast of Maine. Your professional, friendly staff is always a joy to do business with.

Sincerely, Kim Dunn dba/ Bennett's Gems & Jewelry, Belfast, Maine

Hi, Ann Ė this is Audrey Weiland at A+ Self Storage in Gettysburg, PA. Just wanted to tell you that Bon delivered my maps this morning and they are way, way, way nicer than the ones I used o get from Area Map Service!!! Iím so glad that I decided to make the change. Just wanted to say thank you!

Audrey, Gettysburg, PA

Hi Larry,

It was nice to receive you email and it is a pleasure to do business with your company. Your sales representative is quite business-like, but very personable as well, which makes for a perfect match. I appreciate the way you handle your accounts, without a lot of unnecessary back and forth. It works for us especially when concerned with the economy of time.

The service you provide is a useful one. It is nice to have a simple folding map that also provides some helpful services in the area.

If you are ever in the area, I hope that you will find time to pay a visit. Thanks!

Mr. Mason, Middle Tennessee

Thanks Amber! So far the feedback Iíve received has been good. I was impressed with the swiftness of the project. I think is was a success. Please thank Larry for me.

Ms. Mix, Starke County Chamber of Commerce

Dear UAAI,

I would like to take a moment to thank you for the exceptional service that Mary Bell and the folks from your graphic art department gave to me through this project. We had many questions and the proofs went back and forth several times. Both my staff and I were treated with respect and professionalism and I sincerely appreciate the time that was afforded to me by Mary Bell. Her goal was to make sure that this would be an outstanding advertisement piece and I feel that she accomplished her task efficiently.

I wish you and your firm great success and truly appreciate the complex environment that you deal with on a daily basis. It's not easy to satisfy the customers or the businesses that advertise with you, but you can rest assured that I am pleased and look forward to seeing the finished product.

Thanks again for your time, talents and efforts to help us pull this together. You have a superior team of caring experts dedicated to your firm and it all starts with quality customer service. We were well taken care of.

B.E. "Bucky" Chisholm, III, VA

Universal Advertising Associates Inc.
2822 Mack Rd
Fairfield, OH. 45014

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